WHERE WE GET INFORMATION ABOUT YOU
The information we obtain about you comes from different sources and may include:
Contact information such as name, business name, email address, mailing address, and phone number;
Financial information such as bank statements, credit card statements, your average bank balance, personal and business credit history, payment behavior, bank account information, and tax ID number;
Social security number;
Unique identifiers such as user name and password, and IP address; and
Business information including company size, and business type.
We may also conduct a site visit to collect information, and obtain information and external data used by lenders to process applications and complete and manage transactions, e.g., from credit reporting agencies and other vendors, as well as from social media. Once you are a RFG customer, we may reach out to you for, or otherwise obtain, information if you decide to renew your funding or as otherwise needed to provide the Service.
WE DO NOT SELL OR RENT INFORMATION ABOUT YOU TO OTHERS.
In order to conduct our business and offer you the products and/or services that you may want, we may share your information within our company or affiliated companies (companies related by common ownership). The law allows us to share your financial information solely for the purpose of providing you the products and services you seek from us. The law allows us to share your financial information with our affiliates or third parties outside of our business in order to service, market or underwrite our products and services to you. We will provide your Personal Information to our trusted business partners, service providers and subsidiaries and affiliates to provide services to help us with our business activities, such as offering customer service, processing credit checks or secure data storage, and other similar services. These companies are authorized to use your Personal Information only as necessary to provide these types of services to us. In addition, we may share your basic information (name, company name, phone number, email address and requested loan amount) with one of our business partners to market their services to you , provided, however, if you do not want us to share your Personal Information in these circumstances with these business partners, please contact us to opt out by email at firstname.lastname@example.org. We do not disclose your information to anyone else unless allowed or required by law.
HOW WE PROTECT ANY NON-PUBLIC PERSONAL INFORMATION WE COLLECT ABOUT YOU
We maintain physical, administrative, procedural and technical safeguards to protect this personal information from unauthorized access.
Access to your personal information is limited only to those who have a business need to do so. We also expect our vendors, affiliated companies, third parties, business partners and others to maintain a high regard for privacy and to safeguard all customer information.
In the event the security of your information is breached, we will notify you once the breach is brought to our attention.
We follow the laws of the state within which this business is domiciled when that law provided you more protection than federal law.
SECURITY OF INFORMATION
CFS takes the security of your information very seriously. If you allow CFS to see your banking information online rather than in paper form, it is on a read-only basis. We do not have access to change, edit, or modify bank account information in any way. CFS employees cannot view your banking username and passwords.
QUESTIONS & CONCERNS
If you are contacting us to opt-out of marketing communications, you must include your full name and business mailing email addresses and account number. Once we locate your contact information based on the information you provide us, it will be removed from our databases and mailings lists.